FAQ’s

General FAQ’s

Do I have to call for an appointment to come down to Stonemart?

You do not need any appointment to visit  StoneMart for the first time.
Please feel free to visit at any time during our listed operating hours.

How do I start my countertop project or other applications for my home?​

The best way is to find a local  fabricator / contractor and speak to them regarding their availability and  schedule.
After you’ve selected a fabricator, come to StoneMart to look at  slabs, colors and decide on what will look good in your home.
Ideally, we  would like to see you at the warehouse about two weeks before your installation  date.

How far can StoneMart deliver up to?

​We currently deliver to the following states: Ohio, Pennsylvania, West Virginia, Kentucky and Indiana. If you have any questions about our coverage area and whether we deliver to your fabricator please give us a call.

How do I buy my Granite?

StoneMart does not sell  any material  directly to home owners.
You need to get in touch with your contractor / fabricator and have them contact us once you’ve selected your slab to finalize the purchase.

What is the thickness for a Granite counter-top?

The standard thickness for a kitchen countertop is 3cm(inch and a quarter).

Can a Granite counter top crack, scratch or chip?

Although granite is generally durable, scratches can happen.
If your granite appears scratched please contact your fabricator to speak to them about possibility of it being removed.

To remove the stains use a cup of flour and a tablespoon or two of liquid dish detergent and mix together.
Make a paste and apply it over the stain. Apply a saran wrap to the area and leave overnight.
Remove the wrap and paste the next morning.

What’s the difference between Marble and Granite?

Although both are stones and both are quarried from the earth, granite and marble (and marble’s relatives – limestone, onyx and travertine) are very different from each other. Granite is formed deep in the earth’s mantle at extremely high temperatures, and is a very hard, resistant stone made of crystallized minerals.

The marble family – limestone, travertine, marble, onyx – starts out as sediment – animal skeletons and shells, plant matter, silt – at the bottom of bodies of water. After millions of years this solidifies (lithifies) into stone. Because its main component is calcium, it can be affected by acids such as vinegar and citrus beverages.

Do I have to buy the whole sheet/slab?

Slabs are always sold intact. Buying slabs is similar to buying fabric. Like a seamstress or tailor, your fabricator buys the raw material and sells you a completed installation. The price from the fabricator usually includes the cost of transporting the material, making field measurements and templates, cutting, polishing, bringing the pieces to your job site and fitting them into place. How much material he needs is determined by the layout and the amount of waste. The fabricator will lay out your job in a way that will minimize the amount of waste material while maximizing the natural beauty of veining and pattern.

What is Natural Stone?

“Natural Stone” refers to a number of products quarried from the earth, used over many thousands of years as building materials and decorative enhancements. These products include Granite, Marble, Limestone, Travertine, Slate, Quartzite, Sandstone, Adoquin, Onyx, and others. They are more than just rocks – natural stone is hand selected from the best, most consistent sources for durability and beauty

Who needs Natural Stone in the USA?

In past eras, Natural Stone has mainly been used for large-scale construction and in formal applications such as churches and government buildings. It has also been used for road construction and monuments. For residential construction, wood and brick have been the traditional choice. However, there has been a growing trend in recent years to use Natural Stone in residential construction for both structural and decorative use. Popular applications include entryways, atriums, bathrooms, fireplaces, floors, countertops, and many other surfaces.

Why should I use natural stone in my home?

Natural stone is prized its distinctive beauty and the sense of peaceful tranquility it creates, but there are also many practical benefits to using Natural Stone in your home. Natural Stone products are more durable than many artificial products, often lasting for decades with very little maintenance. With Natural Stone there are no worries about exposure to harmful chemicals in the home or released into the environment during production or disposal. Why invest time and money into a look-alike? Natural Stone is the real thing that the artificial products try to emulate

Is StoneMart Open to the public?

Yes we are open to all but remember we do not cut or install granite.
We can suggest colors, designs and ideas for your home.
You will then have to consult a fabricator to get any stone installed within your home.